Support and Odoo Publisher's Warranty (OPW)
Odoo is open source software with professional support and warranty as with commercial software, giving you peace of mind. WilldooIT provides comprehensive, on-going system support for base Odoo and any custom written modules.
Additionally, by purchasing a yearly Odoo Publisher's Warranty (OPW), your software is backed by a full publisher's warranty, including version updates. As in any mission critical project, it is essential to secure the appropriate services for support, bug fixing and migration services, in order to successfully implement Odoo. The OPW covers you from the beginning of your project through to future migrations.
The OPW is available for a fixed annual subscription fee based on the number of users. The Warranty covers maintenance services and migration services. Via the OPW (which is part of the total support package), WilldooIT will be able to escalate any bugs to Odoo when necessary. Odoo will fix these bugs at no extra charge.
When your company decides to migrate from your current version to a future version of Odoo, we will be able to enable the migration of the certified Odoo modules. As an optional service, you can have all custom development of your Odoo installation certified by Odoo. The benefit of this certification is that the bug fixing and migration services will then apply to your complete installation, and not only the standard Odoo product.